About Zaplet

Automate WhatsApp sales & customer support with AI. Turn chats into checkouts—faster, smarter & 24/7.

What Zaplet does

Zaplet transforms your store with AI-powered WhatsApp marketing for customer service. We connect your Shopify store to the WhatsApp Business API so you can run automated customer service through AI-driven responses.

Zaplet handles order inquiries, sends shipping updates, and recovers abandoned carts via WhatsApp. You manage conversations from a team dashboard, set up automated workflows, and track message performance—reducing manual support work while improving response times and sales conversions.


Key features

  • Automatically responds to customer questions about products and orders
  • Reach a large audience through bulk WhatsApp messaging and marketing campaigns
  • Sends order confirmations and shipping updates via WhatsApp
  • Manage customer conversations across multiple team members
  • Send personalized messages to customers who abandon their carts

Why merchants choose Zaplet

Zaplet is your AI-powered assistant for streamlined customer engagement and seamless order automation via WhatsApp. With Zaplet you can:

  • Craft automated WhatsApp flows—abandoned cart recovery, pre-filled FAQs, COD confirmations, and order updates—all without code
  • Leverage AI to create dynamic, personalized messages that convert
  • Boost engagement and sales by turning chats into orders, faster and smarter
  • Follow step-by-step tutorials for setup, flow building, and Shopify integration
  • Stay ahead with best practices for WhatsApp marketing, UX-driven workflows, and new feature deep dives

Ready to unlock sales via WhatsApp? Add Zaplet to your Shopify store and join the future of e-commerce communication.