Solutions

Use Zaplet for every Shopify growth workflow — from COD verification to launches and support.

D2C Brands

Direct-to-consumer brands need a direct line to customers. Zaplet connects your Shopify store to WhatsApp so you can automate support, recover abandoned carts, and drive repeat purchases with personalized messaging.

  • Automated abandoned cart recovery with product links
  • Order confirmation and delivery updates
  • AI-powered customer support
  • Broadcast campaigns for new launches and promotions
  • Unified inbox for team collaboration
  • Analytics to optimize conversion and retention

COD Stores

Cash on Delivery stores face unique challenges: order confirmation, failed deliveries, and WISMO calls. Zaplet automates COD verification and delivery updates via WhatsApp to reduce operational costs and improve delivery success.

  • Automated COD confirmation requests before dispatch
  • One-tap confirm or cancel from customer
  • Real-time shipping and delivery updates
  • Reduce failed deliveries and return logistics
  • Cut WISMO calls and support load
  • Sync with Shopify order status

Product Launch Campaigns

Launch products with impact. Zaplet lets you send WhatsApp updates for new drops, flash sales, and events. Keep your audience engaged in real time with pre-approved templates and automated sequences.

  • Bulk announcements for product launches
  • Segment by customer tags and purchase history
  • Multi-step broadcast sequences
  • Schedule sends for optimal engagement
  • Track delivery and read rates
  • Integrate with abandoned cart and order flows

Customer Support Teams

Scale support without scaling headcount. Zaplet gives your team AI-powered chat, shared inbox, and automation so you can handle customer queries at scale while reducing manual work.

  • AI-powered responses to common questions
  • Shared inbox with team collaboration
  • Assign and reassign conversations
  • Reduce WISMO calls with automated order updates
  • Customer history and context at a glance
  • Workflow automation across the team

Ready to automate WhatsApp for your Shopify store?

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