Help Center

Install Zaplet from the Shopify App Store, then follow the in-app wizard to connect your WhatsApp Business API. You can use an existing BSP (Business Solution Provider) or sign up through Meta. Zaplet guides you through the verification steps.

Zaplet connects automatically when you install from the Shopify App Store. Orders, customers, abandoned carts, and products sync in the background. No manual setup required.

Create your template in Zaplet using our template builder. Submit it for Meta approval—typically 24–48 hours. Once approved, you can use it in broadcasts and automated flows.

Create a broadcast in Zaplet, select an approved template, choose your audience (segment by tags or purchase history), and schedule or send immediately. Start with a small test group to verify delivery.

Zaplet offers a Free plan plus paid tiers based on message volume and features. Check the Pricing page for current plans.

You pay for your Zaplet plan (monthly or annual) plus WhatsApp conversation fees set by Meta. Zaplet has no hidden fees.

Yes. Upgrade or downgrade anytime from your Zaplet dashboard. Cancellation takes effect at the end of your billing period.